Benefit Resource Center
Here, you’ll find a suite of resources to help you understand your benefits and access the care you need—from flyers and videos to wellness tools and the help of a dedicated Member Advocate. We have everything you need to make good health decisions.
Physical
Learn about your in-person and virtual care options and discover resources available to support your overall well-being.
View physical resources
Emotional
Discover online and in-person behavioral health care options that fit your family’s unique needs.
View emotional resources
Social
Find social resources to help you stay healthy, like community programs, support groups, and online tools.
View social resourcesMonthly spotlight
Stay connected to care with a primary care provider (PCP)
A PCP helps you get the right care when you need it.
Your PCP is who you go to for checkups, preventive care, and everyday health needs. Having a PCP means there’s always someone familiar with your health history, ready to get you the right care and support.
Learn more about how PCPs work, why they’re important, and how to manage your selection.
See FAQ
How to view or update your selection
Use the links below to learn how to make your selection.
Choosing a PCP Choosing a Medical Home
Benefits of a virtual PCP or Medical Home
You can choose Galileo as your virtual PCP or Medical Home. They’re available 24/7 to support you right from your phone to diagnose issues, treat common concerns, manage medications, order labs, imaging, and specialist referrals – all without wait times or travel.
Get startedSELECTING A PCP OR MEDICAL HOME
View or update your selection.
It only takes a moment to choose or update your PCP or Medical Home in the My Collective® mobile app and online portal.
Go nowYour new member experience
Video Library
Discover videos that make it easier to understand your health plan and benefits.
Go to video libraryLooking for something? We’ve got you covered.
Member Resource Guide
Your benefits made simple. Learn about programs, tools, and resources are available through your plan.
Find a Provider
You can find in-network doctors near you by visiting the Welcome Portal.
myProvidence
You can still access myProvidence for medical and behavioral health claims for 6 months, and pharmacy claims for 30 days after January 1.
Forms
Access healthcare forms you’ll need as Providence Health Plan Powered by Collective Health member.
Pharmacy resources
Access your online formulary and learn about your pharmacy coverage.
Benefit resources
Access tools and resources designed to support your health.
Manage everything from one app.
My Collective® is your new member portal and mobile app. It's everything you need in one place: check your benefits, track your claims, see your coverage, and find care in one easy-to-use member app. And you get real humans to support you along the way through phone, chat, and secure message.
Register or log inCONTACT A MEMBER ADVOCATE
Real support from real humans.
Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 855-284-1368, Monday - Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).
How to reach a Member Advocate