Benefit Resource Center



Here, you’ll find a suite of resources to help you understand your benefits and access the care you need—from flyers and videos to wellness tools and the help of a dedicated Member Advocate. We have everything you need to make good health decisions.

Father and son meet with female doctor

Physical

Learn about your in-person and virtual care options and discover resources available to support your overall well-being.

Two adult men hug each other

Emotional

Discover online and in-person behavioral health care options that fit your family’s unique needs.

Family at the table for meal time

Social

Find social resources to help you stay healthy, like community programs, support groups, and online tools.


Monthly spotlight



Routine visits and screenings are one of the simplest ways to protect your long-term health—and getting started is easier than you think. Many important health checkups are covered at no cost to you.


Call your doctor’s office to schedule your annual wellness visit. Don’t forget to ask about covered preventive screenings.


Find a provider

Get reimbursed when you see a Top Provider

When you see a Garner Top Provider, you can get reimbursed up to $1,000 for individuals and $2,000 for families per year.

Access 24/7 virtual primary and urgent care

Galileo's team of expert clinicians are available 24/7 to help with everything from urgent issues and ongoing conditions to prescriptions and preventive care.

Get started with Galileo

Missed the Galileo webinar? That’s OK! Watch the session recording to see how Galileo helps you get care faster and without the hassle of in-person visits.

Watch now

Looking for something? We’ve got you covered.

Member Resource Guide

Your benefits made simple. Learn about programs, tools, and resources are available through your plan.

View guide
Find a Provider

You can find in-network doctors near you by visiting the Welcome Portal.

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myProvidence

You can still access myProvidence for medical and behavioral health claims for 6 months, and pharmacy claims for 30 days after January 1.

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Forms

Access healthcare forms you’ll need as Providence Health Plan Powered by Collective Health member.

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Pharmacy resources

Access your online formulary and learn about your pharmacy coverage.

Learn more
Benefit resources

Access tools and resources designed to support your health.

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Manage everything from one app.

My Collective® is your new member portal and mobile app. It's everything you need in one place: check your benefits, track your claims, see your coverage, and find care in one easy-to-use member app. And you get real humans to support you along the way through phone, chat, and secure message.

Register or log in
CONTACT A MEMBER ADVOCATE

Real support from real humans.

Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 855-284-1368, Monday - Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).

How to reach a Member Advocate