Pharmacy resources

Providence Health Plan is pleased to provide plan members with a comprehensive prescription drug formulary designed to promote safe, effective, and affordable drug therapy.

Your formulary is easy to search, includes information about the medication, and includes special considerations about the prescription, if they apply.




Finding and searching your formulary

Find your medical plan below by first selecting the type of health plan you have to determine which formulary applies to you and your plan. Once selected, you can search your online formulary for the prescriptions you are inquiring about.


Tip: There may be times when you require a medication that is not on the formulary. If you currently take a prescription drug not on the formulary, contact customer service to make sure the drug is not covered. If the prescription drug is not covered, your provider may request an exception be made.

What kind of health plan do you have?

Medical benefit drug authorization

The following list is intended to provide guidance regarding coverage of healthcare services and are not all-inclusive. Additional exclusions may apply based on benefit and contract terms. For pharmacy benefit drug prior authorization information, please refer to your current formulary.



Drug prior authorization forms:



Infusion Therapy Site of Care Policy – Commercial Members (Individual, Small Group and Large Group Plans)

Providence Health Plan (PHP) requires site of care prior authorization for the medications listed below when given in an unapproved hospital setting. A separate prior authorization may be required for the drug.





Additional member resources





Participating pharmacies

You have access to more than 36,000 participating pharmacy locations nationwide.

Find a pharmacy



Retail pharmacy

A retail pharmacy can provide up to a 30-day supply of prescription medications. Search the pharmacy directory for a pharmacy near you.



Preferred retail pharmacy

A preferred retail pharmacy can provide up to a 90-day supply of prescription medications. Search the pharmacy directory for a pharmacy near you.



Mail-order pharmacy

A mail-order pharmacy can provide up to a 90-day supply of maintenance medications and specializes in direct delivery to your home.



Specialty pharmacy

Specialty drugs are prescriptions that require special delivery, handling, administration and monitoring by a pharmacist. These drugs are listed on the Providence Health Plan formulary with a status of "specialty."

  • Specialty drugs are available through Credena Health.
  • Some specialty drugs are denoted as Limited Access (LA) on the formulary. Credena Health may not be able to provide some of these medications since they are limited to only a few specialty pharmacies. For more information, call Customer Service at 877-216-3644 (TTY: 711), Monday – Friday, 8 a.m. to 6 p.m. (Pacific Time).
  • Costco Home Delivery

    As a Providence Health Plan member, you have access to full-service mail-order prescription services through Costco Home Delivery.

    Costco Home Delivery offers affordable prescriptions, outstanding customer service and free standard shipping on all orders. You may also call a pharmacist for consultation any time during business hours.



    Who is eligible?

    Costco Home Delivery will verify your eligibility when you register.

    All covered members and their qualified dependents have access to this mail order pharmacy. For non-Medicare and non-Medicaid plans, your network provisions may require the use of just one mail order pharmacy for coverage. Please call the Providence Health Plan Pharmacy Department at 877-216-3644 if you have questions.

    Order prescriptions by mail
    • Register with Costco Home Delivery online at www.costco.com/Pharmacy/home-delivery
    • Costco pharmacy agents are available at 800-607-6861 (Mon – Fri 5 a.m. to 7 p.m. PT, Sat 9:30 a.m. to 2 p.m. PT)
    • Your doctor may also fax in new or refill orders at 800-633-0334
    • Refer to your prescription drug benefit summary for plan details
    Costco contacts, FAQ, and how-to guide
    Contact information

    Mon – Fri 5 a.m. to 7 p.m. PT, Sat 9:30 a.m. to 2 p.m. PT

    Pharmacy is available 24/7 to refill prescriptions, order new prescriptions and check prescription status.


    Phone:

    800-607-6861

    Fax:

    800-633-0334

    Mailing address:

    802 134th St. SW Ste 140, Everett, WA 98204-7314


    Contact Costco Home Delivery Pharmacy email:

    mailto:webpharmacy@costco.com


    Costco Home Delivery contracts with Providence Health Plan as a participating pharmacy for members. You are responsible for arrangement of services and/or payment of services directly to Costco Home Delivery.

  • Postal Prescription Services

    As a Providence Health Plan member, you have access to full-service mail-order prescription services.

    Postal Prescription Services offers affordable prescriptions, outstanding customer service and free standard shipping on all orders. You may also call a pharmacist for consultation any time during business hours.



    Who is eligible?

    All covered members and their qualified dependents. Postal Prescription Services will verify your eligibility when you register.

    Your network provisions may require the use of just one of these mail-order pharmacies for coverage. Please call the Providence Health Plan Pharmacy Department at 877-216-3644 if you have questions.



    Order prescriptions by mail
    • Download this guide to creating an account with Postal Prescription Services online at www.ppsrx.com or call 503-797-2100 or 800-552-6694 (Mon – Fri 6 a.m. to 6 p.m. PT, Sat 9 a.m. to 2 p.m. PT)
    • Order or refill your prescription online, or call 800-552-6694 – available 24/7, 365 days a year
    • Your doctor may also fax in new or refill orders at 800-723-9023
    • Refer to your prescription drug benefit summary for plan details


    Questions?

    Contact Postal Prescription Services at:


    Website:

    www.ppsrx.com


    Phone:

    503-797-2100 or 800-552-6694

    Mon – Fri 6 a.m. to 6 p.m. PT, Sat 9 a.m. to 2 p.m. PT


    Mailing address:

    PO Box 2718, Portland, OR 97208


    Automated refill line available 24/7, 365 days a year:

    800-552-6694


    Postal Prescription Services contracts with Providence Health Plan as a participating pharmacy for members. You are responsible for arrangement of services and/or payment of services directly to Postal Prescription Services.

Having trouble finding something?

Visit our pharmacy FAQ page for more answers to commonly asked questions or contact our customer service team and we will be happy to help you find the answers you need.

Pharmacy FAQ
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