Medicare Advantage Representatives
Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.
Member customer service
We're here to assist you any way we can:
8 a.m. to 8 p.m. (Pacific Time) 7 days a week, October 1st through March 31st and Monday - Friday, April 1st through September 30th.
1-503-574-80001-800-603-2340 TTY: 711
myProvidence
Get 24/7 access to your plan information and the tools and resources you need to help you make the most of your coverage. With myProvidence, you’ll be able to:
- Chat or send a secured message with the ability to submit your document
- View your claims, payment history, and amount that you may need to pay
- Download a summary of your health plan benefits
- Check your progress on your annual deductible and out-of-pocket limits
- Search for participating providers, facilities, and pharmacies
- Request a new ID card, print a temporary card, or view your ID card online
myProvidence
Medicare Advantage help
We have Medicare Advantage representatives available to help you with your questions.
8 a.m. to 5 p.m. (Pacific Time) Monday - Friday
1-503-574-84161-888-226-7338 TTY: 711
Attend a meeting
We offer informational meetings and webinars for current members. Our meetings are designed to empower your Medicare experience so you can relax knowing that you're informed while making the right choices for your health, and maximizing the benefits available to you with your Medicare membership.
Learn moreProvidence Health Plan's general mailing address
Providence Medicare Advantage Plans
P.O. Box 4327
ATTN: Customer Service
Portland, OR 97208-4327
File a complaint
To file a complaint about our marketing, you may call us at 1-800-603-2340 (TTY: 711) from 8 a.m. to 8 p.m. (Pacific Time) 7 days a week, October 1st through March 31st and Monday - Friday, April 1st through September 30th, by calling Medicare at 1-800-MEDICARE, 24/7, or by submitting an online form at www.medicare.gov. If you experienced issues with agents or brokers, please include their name in the complaint if possible.
Online form
Webpage current as of: 10/01/2026