Member resources
Plan information & documents
- Outline of Coverage (PDF)
- Medicare Supplement Policies:
- Notice of Privacy Practices (PDF)
- Member Authorization (PDF)
- Electronic Funds Transfer (PDF)
Member materials:
- Request access to your health plan records (PDF)
- Make changes to your health plan records (PDF)
- Restrict access to your health plan records (PDF)
Connect with customer service
Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.
Member Customer Service
971-345-4013 or 888-231-9287 (toll-free), TTY: 711
Available Monday - Friday, 8 a.m. to 5 p.m. (Pacific Time)
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