Round icon of a hand with a plant growing out of it indicating Behavioral Health Resources

Behavioral Health Resources

Providence members have options when it comes to getting behavioral health care.

We know behavioral health care isn’t a one-size-fits-all solution. We’re all unique, and our journey and needs vary depending on our personal situation. At Providence, we want that lens to drive us when looking at the mix of services and solutions we offer for your well-being. Whether you’re looking for some support to relax, ready to try self-directed therapy that helps you to engage when you feel like it, or looking for immediate connection to a provider – via text, voice, video or face to face – we have many options to fit your needs.

Behavioral Health Resources flyer

Providence Behavioral Health Network

We're here for you when you need us

At Providence, we value whole self-care for all members. That’s why we’ve enhanced our focus on behavioral health and substance use disorder services. To help simplify the way you get whole self-care, we’ve established a direct access line to a dedicated behavioral health and substance use disorder service support team that includes a crisis-trained staff. This team is available 24/7 for members.

Behavioral Health Concierge

Behavioral health support is only a call or click away

Providence Health Plan members and dependents in Oregon, Washington, Idaho, Montana, California, and Texas can access virtual appointments at no cost, with Providence licensed behavioral health professionals. This unique solution-focused service is a convenient way to seek help from a mental health provider.

Behavioral Health Concierge flyer

Check out our Behavioral Health Medical Director, Dr. Paul Giger, talk through what Behavioral Health Concierge is and why it’s such an important service. Click here to watch the video


As a Providence Health Plan member, you also have access to virtual therapy through Talkspace. Get personal behavioral health and emotional wellness support through online counseling and therapy from one of the thousands of licensed and verified counselors in the Talkspace clinical network.

Talkspace flyer
  • Program features
    • Connect with a counselor on a private, secure, and HIPAA-compliant digital platform
    • Choose how and when you communicate with a counselor through text, voice, or video messages that can be sent anytime, anywhere
    • Access self-guided exercises, such as journaling and meditation
    • Work with a dedicated, licensed provider for one-to-one counseling and therapy (ages 13+)
    • Speak to a Talkspace counselor in your preferred language with a network that supports 32 different languages
    • Behavioral health care topics include: stress, anxiety, depression, eating disorders, substance use, sleep, personal identity issues, chronic issues, trauma and grief, relationships, healthy living, and more
  • Four steps to get started
    1. Register: Members can begin registration by visiting Providence's unique Talkspace webpage:
      Note: A temporary $10 hold will be placed on your credit card while payment information and insurance is verified.
    2. Intake assessment:  Provide information about your needs and preferences through a matching questionnaire, which can be completed in a matter of minutes.
    3. Personalized matching: Talkspace’s matching algorithm suggests three available providers. About 80% of people stay with their first selection, but it’s easy to switch counselors if needed.
    4. Dedicated care: Easily access care through text, voice, or video message. Counselors respond daily during their business hours, which often include weekends. You can also book live sessions for real-time conversations.

  • Access Talkspace
    • Register today and access from your web browser at
    • You can also download the Talkspace Therapy & Counseling app from the app store on any smart device
    • This provider network is not currently available to Medicare or Medicaid members
  • Talkspace resources

Learn to Live

It’s important to treat emotional, psychological, and social well-being with the same care as physical health concerns. Mental health conditions can significantly impact day-to-day life, including overall happiness and productivity at work. To provide comprehensive whole-health support, we are introducing a virtual self-directed program called Learn to Live based on the principles of Cognitive Behavioral Therapy (CBT). It’s confidential, available in English and Spanish, and can be accessible from anywhere.

Learn to Live flyer
  • How does Learn to Live work?

    Learn to Live offers 7 highly effective and confidential online self-help programs. Once you launch Learn to Live through the website or Learn to Live app, you begin by taking a comprehensive assessment that provides guidance on which of the programs might benefit you the most. Take part in a proven course that targets one of the following:

    • Social Anxiety
    • Depression
    • Stress, Anxiety & Worry
    • Insomnia
    • Substance Use
    • Panic
    • Resilience

    Each of these engaging programs include eight lessons of interactive content, dynamic resources, and self-help tools. You’ll also have access to personal coaching via text, email or phone on a regular basis that provides encouragement to help you through your chosen Learn to Live program. Learn to Live works by helping you:

    • Identify the thoughts and behavior patterns that perpetuate your issues
    • Understand how your mind works
    • Learn ways to deal with the problem
    • Practice your new ways of thinking as often as you like
    • Live the life you want

    The Providence customer service team at 503-574-7500 or 800-878-4445 (TTY: 711) is available between 8-5 Pacific Time to help you get started. Once you receive your access code from our customer service representative, you can find the Learn to Live app on any app store or click on this link to launch the Providence Learn to Live website: to register.

  • Choose when and how you care for yourself with tools that work

    Learn to Live provides self-guided behavioral health programs that are backed by one-on-one support from professional coaching. They’re proven to help people overcome many significant conditions such as depression, social anxiety, and insomnia. You work at a pace that fits your lifestyle, and you also have access to seek help and encouragement from coaches when you want it.

  • Additional information
    • Hundreds of studies have shown that Cognitive Behavioral Therapy (CBT) is a powerful solution to problems like anxiety and depression and when CBT tools are delivered online, they're as effective as face-to-face sessions
    • Learn to Live is available to any Providence Health Plan member age 13 or older on a individual, small group, large group, or ASO plan
    • At this time it is not available to Medicaid or Medicare members
    • The program is not appropriate for members in crisis or members reporting more significant behavioral health needs
    • Learn to Live does not treat or diagnose throughout the member’s experience
    • It is not telemedicine, meaning members do not have access to therapists or prescriptions through Learn to Live
    • If you're interested in talking to a therapist or accessing other types of services, help with referrals is available 24/7 by calling Providence customer service at 503-574-7500 or 800-878-4445 (TTY: 711)

    Learn to Live is available to any Providence Health Plan member age 13 or older on a individual, small group, large group, or ASO plan. Questions? Visit Learn to Live’s contact us page, or contact Providence Health Plan customer service at 503-574-7500 or 800-878-4445 (TTY: 711).

  • Learn to Live resources
Next up on Perks

  • ChooseHealthy®

    We want to give our members every opportunity we can to help them achieve their True Health. Save big on wellness products and memberships that will help you thrive on your road to better health.

    Learn more
Need help?


You are now leaving the Providence Medicare Advantage Plans website. Are you sure thats what youd like to do?

No, I'll stay Yes, I'm leaving