• Log in to your myProvidence account
• Click the provider directory to find a provider in your area
• Contact the provider to make an appointment – no referral required

One of our support team members can help. Give us a call anytime. Our support team is available 24/7, everyday.

*TTY members dial 711

Issues Behavioral Health Concierge can address:

• Stress and anxiety
• Depression
• Grief and loss
• Child and parenting issues
• Burnout
• Crisis support
• Addiction
• Navigating the mental health system
• And many other challenges

Call 877-744-WELL (877-744-9355) from 7 a.m. to 8 p.m. (Pacific Time), seven days a week.

You can also visit the Providence behavioral health concierge page to submit an appointment request online, or watch a short program overview video.

Behavioral Health Concierge is owned and operated by Providence.

• All appointments are virtual
• Translation services available upon request
• HSA plans are subject to deductible first and then covered in full (for more information, call customer service*)
• This service is not currently available to Medicare or Medicaid members

*Customer service is available 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday. Call 503-574-7500 or 800-878-4445 (TTY: 711).

• Download our Behavioral Health Concierge Flyer

• Connect with a counselor on a private, secure, and HIPAA-compliant digital platform
• Choose how and when you communicate with a counselor through text, voice, or video messages that can be sent anytime, anywhere
• Access self-guided exercises, such as journaling and meditation
• Work with a dedicated, licensed provider for one-to-one counseling and therapy (ages 13+)
• Speak to a Talkspace counselor in your preferred language with a network that supports 32 different languages
• Behavioral health care topics include: stress, anxiety, depression, eating disorders, substance use, sleep, personal identity issues, chronic issues, trauma and grief, relationships, healthy living, and more

1. Register: Members can begin registration by visiting Providence's unique Talkspace webpage: Talkspace.com/ProvidenceHealthPlan. 
   Note: A temporary $10 hold will be placed on your credit card while payment information and insurance is verified.
2. Intake assessment:  Provide information about your needs and preferences through a matching questionnaire, which can be completed in a matter of minutes.
3. Personalized matching: Talkspace’s matching algorithm suggests three available providers. About 80% of people stay with their first selection, but it’s easy to switch counselors if needed.
4. Dedicated care: Easily access care through text, voice, or video message. Counselors respond daily during their business hours, which often include weekends. You can also book live sessions for real-time conversations.

• Register today and access from your web browser at Talkspace.com/ProvidenceHealthPlan
• You can also download the Talkspace Therapy & Counseling app from the app store on any smart device
• This provider network is not currently available to Medicare or Medicaid members

• Download our Talkspace FAQ
• Download our Talkspace Flyer  

Learn to Live offers 7 highly effective and confidential online self-help programs. Once you launch Learn to Live through the website or Learn to Live app, you begin by taking a comprehensive assessment that provides guidance on which of the programs might benefit you the most. Take part in a proven course that targets one of the following:

• Social Anxiety
• Depression
• Stress, Anxiety & Worry
• Insomnia
• Substance Use
• Panic
• Resilience

Each of these engaging programs include eight lessons of interactive content, dynamic resources, and self-help tools. You’ll also have access to personal coaching via text, email or phone on a regular basis that provides encouragement to help you through your chosen Learn to Live program. Learn to Live works by helping you:

• Identify the thoughts and behavior patterns that perpetuate your issues
• Understand how your mind works
• Learn ways to deal with the problem
• Practice your new ways of thinking as often as you like
• Live the life you want

The Providence customer service team at 503-574-7500 or 800-878-4445 (TTY: 711) is available between 8-5 Pacific Time to help you get started. Once you receive your access code from our customer service representative, you can find the Learn to Live app on any app store or click on this link to launch the Providence Learn to Live website: www.learntolive.com/welcome/ProvidenceHealthPlan to register.

Learn to Live provides self-guided behavioral health programs that are backed by one-on-one support from professional coaching. They’re proven to help people overcome many significant conditions such as depression, social anxiety, and insomnia. You work at a pace that fits your lifestyle, and you also have access to seek help and encouragement from coaches when you want it.

• Hundreds of studies have shown that Cognitive Behavioral Therapy (CBT) is a powerful solution to problems like anxiety and depression and when CBT tools are delivered online, they're as effective as face-to-face sessions
• Learn to Live is available to any Providence Health Plan member age 13 or older on a individual, small group, large group, or ASO plan
• At this time it is not available to Medicaid or Medicare members
• The program is not appropriate for members in crisis or members reporting more significant behavioral health needs
• Learn to Live does not treat or diagnose throughout the member’s experience
• It is not telemedicine, meaning members do not have access to therapists or prescriptions through Learn to Live
• If you're interested in talking to a therapist or accessing other types of services, help with referrals is available 24/7 by calling Providence customer service at 503-574-7500 or 800-878-4445 (TTY: 711)

Learn to Live is available to any Providence Health Plan member age 13 or older on a individual, small group, large group, or ASO plan. Questions? Visit Learn to Live’s contact us page, or contact Providence Health Plan customer service at 503-574-7500 or 800-878-4445 (TTY: 711).

• Download our Learn to Live Flyer