Providence Behavioral Health Network

We're here for you when you need us.

At Providence, we value whole self-care for all members. That’s why we’ve enhanced our focus on behavioral health and substance use disorder services. To help simplify the way you get whole self-care, we’ve established a direct access line to a dedicated behavioral health and substance use disorder service support team that includes a crisis-trained staff. This team is available 24/7 for members.

Find an in-network behavioral health provider in a few steps

• Log in to your myProvidence account
• Click the provider directory to find a provider in your area
• Contact the provider to make an appointment – no referral required

Need behavioral health or substance use disorder services assistance?

One of our support team members can help. Give us a call anytime. Our support team is available 24/7, everyday.

*TTY members dial 711

Find a provider

Visit our provider directory to find a Behavioral Health provider in your area.

Providence Behavioral Health Concierge

Behavioral health support is only a call or click away

Providence Health Plan members and dependents in Oregon, Washington, Idaho, Montana, California, and Texas can access virtual and confidential same-day or next-day appointments at no cost, with Providence licensed behavioral health professionals. This evidence-based and solution-focused service is a convenient way to seek help from a mental health provider.

The Behavioral Health Concierge offers:

• Help with life stressors, mental health and addiction issues
• Support for you and your family
• Counseling, care guidance and self-help tools
• All appointments are virtual
• Translation services available upon request
• HSA plans are subject to deductible first and then covered in full (for more information, call customer service*)

Schedule an appointment today

Call 877-744-WELL (877-744-9355) from 7 a.m. to 8 p.m. (Pacific Time), seven days a week.

You can also visit the Providence Health & Services behavioral health concierge page to submit an appointment request online, or watch a short program overview video.

*Customer service is available 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday. Call 503-574-7500 or 800-878-4445 (TTY: 711).

Behavioral Health Concierge is owned and operated by Providence St. Joseph Health (PSJH).