Important note

Your 2026 plan benefits information remains available here for your reference. For information about Providence Health Plan wind down please reference here.

Providence Health Plan coverage transition


What you need to know

  • What to expect: Eligibility, billing, employer portal access, and more

    Learn more about final eligibility updates, premium billing and payments, employer portal access, and resources after your Providence Health Plan group coverage ends (For groups terming on 12/31/26).


    View letter
  • Important: myProvidence insurance information and documents

    Employees should download and save all insurance documents for themselves and any dependents from their myProvidence account.


    • After coverage terms:
    • Dependent information and documents will no longer be available in myProvidence.
    • New dependent claims received after the coverage term date will not be posted to myProvidence. Explanation of Benefits (EOB) will be mailed instead.
    • Secure messaging and chat will no longer be available.
    • Pharmacy claims will only be available for one month after the term date (For example, if coverage terms 12/31/26, pharmacy claims will be available through 1/31/27).
    • Subscriber information and documents will remain available to view in myProvidence indefinitely.
    • New subscriber claims received after the coverage term date will continue to be posted to myProvidence for six months (For example, if coverage terms 12/31/26, new claims will continue to be posted to myProvidence through 6/30/27.)
    • After six months, new subscriber claims will no longer be posted to myProvidence. EOBs will be mailed instead.
  • 2026 benefit information, forms, and plan documents

    Employees still have access to 2026 benefit information, forms, and plan documents.


    View now
  • Information about Providence providers and care in 2027

    Employees can visit the Oregon Open Enrollment page to:


    • Find answers to common questions.
    • Determine whether their 2027 health plan includes access to Providence providers and care.

    Visit Providence.org/services/providence-medical-group-oregon.
  • Need assistance?

    Employees can contact Providence Health Plan Customer Service at 503-574-7500 or 800-878-4445 (TTY: 711), Monday through Friday, 8 a.m. to 5 p.m. Pacific Time.

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The Employer Resource Hub is your one-stop resource for plan information, benefits management, and online payment of an invoice.

Tools and resources to manage your plan

From guides and toolkits to forms and documents - everything you need can be found here.

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Employer portal

Everything you need to manage your organization’s plan in one easy-to-use interface.

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Pay your premium with eBill

Manage payments and receive notifications via web, phone, or text with eBill.

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Find providers and pharmacies

Our online directory makes searching for in-network providers and pharmacies an easy task.


Additional resources

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