Manage enrollment

Welcome to Providence Health Plan. It’s wonderful to have you join our caring collective. Everything you need to get started can be found in our enrollment and billing toolkit. This toolkit will help you administer your company’s health benefit program and empower your employees to make the most of their plan benefits and membership.

We are here to help. If you have any questions or need assistance, please let us know.

Providence provides an employer portal so group administrators can easily manage their health benefits program. Within this tool, you can review eligibility, billing details, make payments, enroll new members, and terminate coverage.

Enrollment

You can manage enrollment two ways: 

• Online:
  Use the Providence Employer Portal to update group enrollment information.
• Paper:
  If you prefer, paper enrollment forms are available to update group enrollment information. Completed forms can be submitted via email, fax or US Mail to your group services team. Please include group name and/or number on all forms. For timely processing make sure the forms are legible and filled out completely.

Please send this eligibility adjustment worksheet (PDF) with any eligibility changes.

Billing

Premium payments are due on the first of each month. While walk-in and over-the-phone payments are not accepted, there are several ways to make payments.

• Pay using our electronic payment system 
• Log in to your Employer Portal 
• Mail your payment along with your payment coupon to:
  PO Box 4167
  Portland, Oregon 97208
• Wire your total amount. You’ll need to contact your group services team for information about wire payments.

Billing questions

For questions about your invoice or billing, contact your group services team. This information is listed on your invoice. Or, call 503-574-5754 or 855-210-1520 to speak to your group services team.

See an example of what your billing statement looks like