Please refer to our eBill User Guide for steps on how to enroll and navigate the payment system

 

Pay your invoice

Invoice is available on the Employer Group Portal




Billing

Premium payments are due on the first of each month. While walk-in and over-the-phone payments are not accepted, there are several ways to make payments.

  • Pay using our electronic payment system 
  • Log in to your Employer Portal 
  • Mail your payment along with your payment coupon to:
    PO Box 4167
    Portland, Oregon 97208
  • Wire your total amount. You’ll need to contact your group services team for information about wire payments.



Billing questions

For questions about your invoice or billing, contact your group services team. This information is listed on your invoice. Or, call 503-574-5754 or 855-210-1520 to speak to your group services team.

See an example of what your billing statement looks like 

SALES & ENROLLMENT SUPPORT

Need options? Got questions? We’ve got answers.

Sometimes connecting with a real person is the shortest path to a solution. Our sales team is here for you at:
503-574-5067 or 833-395-2043, Monday through Friday.
8 a.m. to 5 p.m. (Pacific Time).

Contact us
Employer Hub

  • Tools and resources to help you manage your plan

    Our Employer Hub is your one-stop resource for plan information, benefits management, or online payment of an invoice.

    You’ll find:

    FAQs

    Forms & Documents

    Provider Directories

    Benefit Summaries

    Enrollment Management

    Workplace Wellness Resources & Toolkits

    Go to the Employer Hub