2026 SAIF Open Enrollment

A new healthcare experience coming your way for 2026 – Providence Health Plan Powered by Collective Health

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Introducing Providence Health Plan Powered by Collective Health


This is more than an upgrade; it's a whole new experience.

We're excited to introduce Providence Health Plan Powered by Collective Health. With this new experience, you'll have access to a new mobile app and online portal that will have everything you need in one place, and give you a new advocate-a real human-in your corner.


Learn about the plan options, benefits, and programs available to you in 2026. Then, make your plan selection during open enrollment, between November 3 - November 14.

What's new in 2026

A man sitting at his desk, working on his laptop.
My Collective® mobile app and online portal

Introducing a new member portal and mobile app that brings together all your plan benefits.

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Galileo

24/7 access to virtual primary care, urgent care, behavioral health, and specialty care across all 50 states.

A call center agent assisting a member over the phone
Member Advocates

Real human support exactly when you need it.

Your new member experience

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How to reach out to a Member Advocate

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How to find an in-network provider

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Finding what you need on the app

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How to find and request your benefits cards

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Activating your Collective Health account

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Making sense of your Explanation of Benefits (EOB)

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How to submit an out-of-network claim

  • Behavioral health resources

    Galileo

    Galileo’s doctors and therapists offer evidence-based support through health coaching and a self-guided cognitive behavioral therapy (CBT) skills program. These tools are designed to help manage stress, anxiety, depression, sleep difficulties, and smoking cessation. If in-person care is needed, Galileo’s Care Navigation team is available to provide referrals and ensure timely access to the right support.


    Behavioral Health Network

    Our broad behavioral health network gives you access to in-person and virtual providers that fit your needs. This includes therapists, counselors, psychiatric nurse practitioners, psychologists, and psychiatrists. They provide ongoing care and support for many behavioral health challenges. You can get the care you need anytime, from anywhere.


    To find a comprehensive list of in-network behavioral health providers, log in to the Open Enrollment Welcome Portal.


    Behavioral Health Concierge

    You and your family members can access virtual and confidential appointments at no cost. This service is a convenient way to seek help from a licensed behavioral health provider.


    Available to members and their eligible dependents in Oregon, Washington, Idaho, Montana, California, and Texas.



    Explore the comprehensive list of behavioral health resources available to Providence Health Plan Powered by Collective Health members.


  • Pharmacy resources

    Preferred Retail Pharmacy Network

    Our preferred retail pharmacy network gives you access to over 34,000 participating pharmacies. With in-person and mail order options, you can conveniently access the prescriptions you need. Save yourself both time and money with our resources.


    • Formulary

      We provide members with an in-depth list of covered drugs, called a formulary. It promotes affordable and effective medications including brand-name and generic options.



    Participating Pharmacies


    • Preferred retail pharmacy

      Our preferred retail pharmacy network allows members to save time and money when getting prescription drugs. With this network, members have access to over 34,000 participating pharmacies nationwide.

    • Mail-order pharmacy

      Mail-order pharmacies let you order medications and have them delivered to your home, saving trips to the pharmacy.

    • Specialty pharmacy

      Specialty medications help treat complex health conditions that need education, monitoring, handling instructions, and often requires prior authorization before being prescribed. To make sure you have the information you need, you’ll have a specialty care team to assist you. They’ll give you extra support, like showing you where to get your medication and helping you find financial aid if it’s available.



    Save money on medications

    • HelpScript

      HelpScript may reduce the out-of-pocket costs of select specialty medications. Eligible members* are enrolled automatically, at no cost. A specialized patient navigator will assist you every step of the way.

  • Expanded access to care anytime, from anywhere
    • Galileo

      Get care when and where you need it, with 24/7 access to virtual primary care, urgent care, behavioral health, and specialty care across all 50 states. Through Galileo, you can see a doctor any time, day or night, wherever you are.

      With the Galileo, you can get care for:


      • Annual checkup and preventive care
      • Minor issues like colds, UTIs and stomach aches
      • Ongoing conditions like diabetes, asthma, or high blood pressure
      • Birth control and other sexual health needs
      • Behavioral health concerns like anxiety, depression, or insomnia
      • Dermatological issues like acne, or hair loss
      • Prescription support and refills
      • Referrals to in-person specialists, when needed

      Support for your mental health, too

      Galileo offers more than just medical care. Their therapists and doctors provide behavioral health support through self-guided tools, coaching, and virtual therapy. If you ever need in-person help, Galileo can connect you with the right provider fast.


    • ExpressCare Virtual

      ExpressCare Virtual is available for members who don’t have the time or ability to travel to a clinic for treatment. You can address non-urgent medical issues. Available nationwide. Access 7 days a week from a tablet, smartphone, or computer.


    • Telehealth

      Telehealth is a convenient option for getting care wherever you are. It includes all virtual visits using a teleconferencing application, such as Zoom.

  • Family planning benefit

    Progyny family planning benefit

    Through SAIF, you have enhanced benefits available to assist with your family planning journey. Progyny, a top fertility expert, provides support on your path to parenthood.


    With this benefit, you’ll get:


    • Custom treatment plans
    • Dedicated Patient Care Advocate (PCA)
    • Personalized support and guidance
    • Access to top fertility specialists
    • Comprehensive coverage from tests to treatments
  • Programs to support you on your healthcare journey

    Kaia Health

    Join over 500,000 people who have turned to Kaia for pain relief

    Kaia is an evidence-based digital therapy app. It helps you learn ways to manage joint and muscle pain throughout the entire body. Receive a customized therapy plan that can include exercise, relaxation, and expert advice.


    Virta Health

    Type 2 diabetes reversal is here

    Virta is a provider-led and research-backed treatment. It can help reverse type 2 diabetes. You can work to lower your blood sugar and A1c, all while reducing diabetes medications and losing weight. With a personalized treatment plan from Virta, you get professional support and useful resources.

WELCOME PORTAL

Explore your plan options

The Open Enrollment Welcome Portal helps you understand your health plan options and get the most from your benefits. Visit the welcome portal to learn about your new plan.


Need help?

Member Advocates are available to help answer questions about your plan options. Call 844-945-4148, Monday - Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).