SAIF members

Manage all your plan benefits in one place with My Collective.

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Member Resource Guide

Your benefits made simple. Learn about programs, tools, and resources that are available through your plan.

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Welcome Portal

Visit the Open Enrollment Welcome Portal to see plan options and benefits, find providers, and learn about Collective Health.

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myProvidence

You can still access myProvidence for medical and behavioral health claims for 6 months, and pharmacy claims for 30 days after January 1.

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Need care?

Learn about your care options and how to access services and treatment.

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Formulary

Access your online formulary here to search for information about your prescriptions.

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Forms

Access healthcare forms you'll need as a Providence Health Plan Powered by Collective Health member.

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Benefit resources

Access tools and resources designed to support your overall well-being.

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Behavioral Health

Preventing intensive treatment through increased behavioral health support

Providence values whole-self care for all members and we know one-size doesn’t fit all. Supporting different ways to access care and everyone’s unique journey, our benefits cover a wide range of needs. Options include in-person and virtual care, digital self-management tools, and crisis support.

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New to Providence Health Plan Powered by Collective Health?

With all of your benefits and plan tools in one place, it’s easy to make the most of your health plan coverage.

  1. Register your My Collective account

    Your new mobile app and online portal where you can find everything you need, in one place.

  2. Keep your member ID card close

    Your ID card includes information such as your plan, network, care options and resources.

  3. Choose a primary care provider (PCP)

    We make it easy to find a PCP that’s right for you.

  4. Explore your care options

    With several options to choose from, you can get the care you need - at home or in-person - any time, anywhere.

  5. Get to know your plan’s benefits

    Learn about your medical plan and pharmacy benefits, our claims process, and costs for services.

  6. Explore your member perks

    Your plan comes with a set of great perks designed to help you achieve your health goals.

CONTACT A MEMBER ADVOCATE

Real support from real humans.

Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 844-945-4148, Monday – Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).

Programs to support your overall well-being

Kaia Health

An evidence-based digital therapy app to manage joint and muscle pain throughout your entire body.

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Lyra

Lyra provides mental health support, from early help to serious care. Take a short quiz to share how you feel, and Lyra will match you to the right provider for the care you need.

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Member perks for every aspect of life

One Pass Select™

One Pass Select™ makes it easy with access to a nationwide network of gyms and on-demand workouts along with grocery delivery for healthy eating.

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LifeBalance

Get discounts on the things you love to do, from seeing a movie to getting away for less with unique vacation packages.

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Travel Assistance

Get emergency medical help while traveling more than 100 miles away from home or internationally with Assist America.

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ID Protection

Get peace of mind with Assist America Identity Theft Protection's fraud monitoring, warning, and resolution.

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Member resources