Individual and Family Representatives

Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.




Providence Health Plan Individual & Family enrollment help

For questions about choosing or enrolling in an Individual & Family plan, please contact our Sales team.

Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

503-574-6505

877-846-8525 (TTY: 711)



Mailing address

Providence Individual & Family Plans

P.O. Box 4327
Portland, OR 97208-4327




Member customer service

We're here to assist you any way we can:

Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

503-574-7500

800-878-4445 (TTY: 711)



Log into or register for your myProvidence account for assistance with:

Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.


Log in to contact Customer Service