Individual and Family Representatives

Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.




Providence Health Plan Individual & Family enrollment help

We have Individual & Family representatives available to help you with your questions. 

Monday through Friday, 8 a.m. to 5 p.m., Saturday, 9 a.m. to 2 p.m. (Pacific Time)

1-503-574-6505

1-877-846-8525 TTY: 711




No time for a call?

No problem. Request an expert follow-up and an Individual & Family enrollment representative will reach out to help you soon. If you’re an active member with concerns other than new enrollment please use the member service contact below.

 Contact an enrollment expert 




Mailing address

Providence Individual & Family Plans

P.O. Box 4327
Portland, OR 97208-4327




Member customer service

We're here to assist you any way we can:

Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

503-574-7500

800-878-4445 TTY: 711



Log into or register for your myProvidence account for assistance with:

Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.


Log in to contact Customer Service


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