Individual and Family Representatives

Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.

Providence Health Plan Individual & Family enrollment help

For questions about choosing or enrolling in an Individual & Family plan, please contact our Sales team.

Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)


877-846-8525 (TTY: 711)

No time for a call?

No problem. Request an expert follow-up and an Individual & Family enrollment representative will reach out to help you soon. If you’re an active member with concerns other than new enrollment please use the customer service contact below.

 Contact an enrollment expert 

Mailing address

Providence Individual & Family Plans

P.O. Box 4327
Portland, OR 97208-4327

Member customer service

We're here to assist you any way we can:

Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)


800-878-4445 (TTY: 711)

Log into or register for your myProvidence account for assistance with:

Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.

Log in to contact Customer Service


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