The healthcare choice you’ve been waiting for
Providence Health Plan Powered by Collective Health gives you an edge - optimizing your investment around the clock - making your money and your time go further than it ever has before.
The Collective Health Customer Journey
Learn more about our new, flexible innovative solution for you and your employees.
2024 People’s Choice Award
Best hospital in Pacific Northwest
The Seattle Times
2024 Silver Status Award
Jack Loacker Center for
Cardio-Oncology
(first time for an Oregon institution)
Five-Star Award for Cardiac Surgery
Providence Medical Center
(4 additional five-star awards)
Manage your plan with ease
Explore our collection of videos designed to help you navigate tools and resources available through your plan.
How to reach out to a Member Advocate
How to find an in-network provider
Finding what you need on the app
How to find and request your benefits cards
Activating your Collective Health account
Making sense of your Explanation of Benefits (EOB)
How to submit an out-of-network claim
We start with yes
We don’t believe in one size fits all.
We start with standard packaged programs, services, and tools in a self-funded agreement and work with you to add the right optional programs, services, and tools to tailor and enhance your plan to meet your unique needs and budget.
| Core offerings | Standard | Optional |
|---|---|---|
| Medical Claims Administration |  |
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| Medical, Case, and Disease Management | |
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| Behavioral Health Management | |
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| Network Access & Management | |
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| Pharmacy Benefit Management | |
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| Member Support & Engagement | |
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| Well-being Solutions | |
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| Employer Reporting | |
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| Regulatory Reporting | |
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| Stop Loss | |
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| Health Coaching | |
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| Dental | |
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| Integrated Savings Accounts | |
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| Point Solution Integration | |
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| Vision Administration | |
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| HelpScript™ | |
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| Rx Savings Solutions | |
SALES & ENROLLMENT SUPPORT
Need options? Got questions? We’ve got answers.
Sometimes connecting with a real person is the shortest path to a solution. Our sales team is here for you at:
503-574-5067 or 833-395-2043, Monday through Friday.
8 a.m. to 5 p.m. (Pacific Time).