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Social Security number (SSN) or Medicare Number (MBI) Request
Thank you for responding to the letter you just received from us and choosing to provide your MBI, SSN, or waiver online. You have received this request for one of the following reasons:
- You, or one of your dependents, meet one or more of the following criteria:
- You are 45 years or more
- You’ve had a kidney transplant
- You are undergoing kidney dialysis
- You are receiving Medicare benefits
- The IRS requires health insurers to report on minimum essential coverage as defined in the individual responsibility section of the Affordable Care Act. This reporting requirement under section 6055 of the Internal Revenue Code includes report of members SSN.
Providence Health Plan (PHP) is required to report members’ MBI, SSN, or Tax Identification number (TIN) to the government and to Centers for Medicare & Medicaid Services. The intent of this requirement is to fulfill our requirements as defined in the Affordable Care Act and to help Medicare coordinate payment of benefits.
Providing a SSN, TIN or MBI can be unsettling – especially during times when security is top of mind. Security and protection of your information is extremely important to us. Therefore, you will need your letter and Providence Health Plan member identification card to proceed. Please click on the Frequently Asked Questions links below if you desire additional information prior to completing our request.
Once you are ready to complete our request, please log in here
Frequently asked questions about our request
Where do I find my MBI?
If you have received Medicare benefits your Medicare number can be found on your Medicare card. It is generally a series of numbers, letters, and dashes.
What is the difference between a SSN and a TIN?
The Internal Revenue Service (IRS) uses Tax Identification Numbers (TINs) to identify taxpayers for reporting and other purposes. For most individuals, their Social Security number is their TIN.
What happens if Providence Health Plan doesn’t have my SSN or TIN?
If we don’t have a Social Security number or other Tax identification number for you or a member on your coverage we’ll mail you a request for it. If we already have it, we won’t contact you.
I think I’ve given my SSN or other TIN to Providence Health Plan or my Employer. Why are you contacting me again?
We’re contacting you because we don’t have a complete Social Security number (SSN) or other Tax Identification Number (TIN) on file for you or a member on your coverage. If you have SSNs/TINs, please provide them for everyone under your coverage plan.
What if I, or a member covered under my plan, don’t have a SSN or TIN may a visa number be submitted instead?
No, we don’t need your visa number. If you or a member covered under your plan doesn’t have a SSN or TIN please let us know and confirm we have a date of birth on file for each member.
What happens if I don’t give you my SSN or TIN, will I lose my health coverage?
No. If you don’t complete our request your health coverage will not be affected. However, the IRS may penalize you for failing to provide tax-reporting information. Providence Health Plan is required to request your SSN/Tin up to three times – once at enrollment then two additional times if you have not fulfilled our request(s).
I’m not comfortable giving you my SSN or other TIN to Providence Health plan through a website, do I have other options?
Yes. You may either mail in the form provided or call customer service (listed on the back of your Member ID card) and we will take your information over the telephone.
Where can I learn more about the Affordable Care Act (ACA) and the requirement to provide my Social Security number or Tax Identification number?
You may find the following Internal Revenue Service websites helpful:
How do I know your website is secure?
How do I contact you if I have additional questions or concerns?
- You may call our customer service team listed on the back of your member identification card which is: 503-574-7500 or 800-878-4445 (Monday through Friday, 8AM to 5PM) or,
- Email Us through our myProvidence portal (you must be a registered user – registration is simple and easy – this portal is your secure member resource to manage your health and medical care online. To register you will need your member ID or special access code.)
M-F, 8 a.m. to 5 p.m.