Medicare Advantage Representatives

Sometimes connecting with a real person is the shortest path to a solution. Our team of experts is here for you.

Medicare Advantage enrollment help

We have Medicare Advantage representatives available to help you with your questions. 

8 a.m to 8 p.m. (Pacific Time) 

Dec. 8 – Sep. 30 (Monday – Friday)

Oct. 1 – Dec. 7 (seven days a week)


1-888-226-7338 TTY: 711

No time for a call?

No problem. Request an expert follow-up and a Medicare Advantage enrollment representative will reach out to help you soon.

 Contact an enrollment expert

Attend a meeting

We offer in-person meetings and webinars:

  • Plan webinars and in-person meetings: learn more about our Medicare Advantage plans in your area
  • Medicare 101 webinars and in-person meetings: essential information on Medicare and the enrollment options available
  • Providence member webinars: designed for existing members to learn about current plans & benefits

All of our meetings are designed to empower your Medicare experience so you can relax knowing that you're informed while making the right choices for your health, and maximizing the benefits available to you with your Medicare membership.

Learn more

Providence Health Plan's general mailing address

Providence Medicare Advantage Plans

P.O. Box 4327
ATTN: Customer Service
Portland, OR 97208-4327

Member customer service

We're here to assist you any way we can:

8 a.m. to 8 p.m. (Pacific Time), 7 days a week


1-800-603-2340 TTY: 711

For accommodations of persons with special needs at meetings, call 503-574-7756 or 888-804-5148 (TTY: 711).

Get 24/7 access to your plan information and the tools and resources you need to help you make the most of your coverage. With myProvidence, you’ll be able to:

  • Chat or send a secured message with the ability to submit your document
  • View your claims, payment history, and amount that you may need to pay 
  • Download a summary of your health plan benefits
  • Check your progress on your annual deductible and out-of-pocket limits
  • Search for participating providers, facilities, and pharmacies
  • Request a new ID card, print a temporary card, or view your ID card online


File a complaint 

To file a complaint about our marketing, you may call us at 1-800-603-2340 (TTY: 711) from 8am-8pm PST, 7 days a week, by calling Medicare at 1-800-MEDICARE, 24/7, or by submitting an online form at If you experienced issues with agents or brokers, please include their name in the complaint if possible.

Online form



Webpage current as of: 03/19/2024


You are now leaving the Providence Medicare Advantage Plans website. Are you sure thats what youd like to do?

No, I'll stay Yes, I'm leaving