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Member care options

Get the right care, at the right time, at the right place.

  • 24/7 Nurse Advice Line

    Free

    Access to care 24/7

    Speak with a registered nurse anytime, any day. An easy first step when you have symptoms and you want to know if you need face-to-face care.

    Learn more
  • ExpressCare Virtual

    Free*

    Getting the care you need, when you need it

    Talk with a provider from anywhere using your tablet, smartphone, or computer. This is a great option for prescriptions and treatment that doesn’t require hands on care. Available nationwide.

    Learn more
  • ExpressCare Clinics

    Free*

    Same day in-person treatment

    When you need to see someone and your regular care provider is not available. With many convenient locations (some in your local Walgreens), it’s easy to find a clinic near you.

    Learn more
  • Primary Care

    $

    Your primary healthcare partner

    Primary care providers develop a relationship with you and know your health history. Visit them for check-ups, managing chronic conditions, and collaborating with medical specialists to get the precise care you need.

    Learn more
  • Urgent Care

    $$

    When you need help right away

    Urgent care is where you turn when you know you need help and can’t wait for an appointment. This is best for minor injuries, cuts, burns, pains, and sprains.

    Learn more
  • Emergency Care

    $$$$

    When you think you may be in danger

    Use emergency care for suspected heart attack, stroke, severe abdominal pain, poisoning, choking, loss of consciousness, and uncontrolled bleeding.

    Learn more

If you ever think your life or well-being could be in serious danger, call 911 immediately.

*ExpressCare Virtual and ExpressCare Clinics are free with most plans.