Self-funded Behavioral Health Resources
Providence Health Plan Powered by Collective Health members have options when it comes to getting behavioral health care.
Everyone’s mental health needs are different. That’s why Providence Health Plan Powered by Collective Health offers a range of services to fit your situation. Whether you want support relaxing, or want to connect with a provider by text, phone, video, or in person—you’ve got options.
Explore what’s included in your plan below:
Behavioral Health Suite of Services Flyer Behavioral Health Suite of Services Flyer (Spanish)
Explore the many behavioral health resources available through our plans
Resources for Improved Well-Being
Explore resources to improve your overall well-being.
Telehealth/Virtual Care
Access care from home with our telehealth and virtual care options.
Broad Provider Network
Find a provider that fits your needs, through a broad and specialized network.
Crisis Support
Need care now? Learn more here.
Suicide & Crisis Lifeline - 988
If you or someone you know is experiencing a behavioral health crisis and are in need of immediate help, call or text 988. It’s free, confidential and available 24/7 across the country.
Learn moreResources for improved well-being
Taking care of yourself keeps you happy and healthy. That’s why we’ve teamed up with LifeBalance to offer you and your family savings and discounts for a healthier body and mind.
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LifeBalance – Resources to relax and recharge
*LifeBalance isn't available to all members. To determine eligibility, contact a Member Advocate at 855-526-3824.
LifeBalance* gives you and your family discounts on activities you enjoy, like movies and vacations. Stay active, reduce stress, and save on wellness, recreation, and travel purchases.
- Save on massage, yoga, meditation, and more
- Discounts for everyone, no matter your age, income, ability, or interests
For more information, call 888-754-5433.
Telehealth/Virtual care
Telehealth and virtual care offer convenient and affordable options for people seeking behavioral health treatment, improving access to mental health resources, and providing a comfortable and private setting for treatment. Explore options available to you below.
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Behavioral Health Concierge – Virtual appointments with licensed behavioral health clinicians
The Behavioral Health Concierge is an online service to help you and your family with life stressors, mental health challenges, or addiction. Licensed behavioral health clinicians provide confidential counseling, care advice, and access to self-help resources.
- Quick access to direct care with licensed behavioral health clinicians
- Available to members and their dependents in Oregon, Washington, Idaho, Montana, California, and Texas
- Call 866-365-9355 to schedule an appointment
- Submit an appointment request at Trusana.com/PHP
- Extended hours 7 a.m. - 8 p.m. (Pacific Time), 7 days a week
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Galileo – 24/7 virtual care for your family, wherever you’re located
Your family has 24/7 access to behavioral health care when you need it most. Their therapists and doctors provide behavioral health support through self-guided tools, coaching, and virtual therapy. And if you ever need in-person help, Galileo can connect you with the right provider fast.
- Connect anytime, anywhere with licensed doctors and therapists
- Receive care by text, phone, or video chat
- Evidence-based health coaching and CBT skills programs
- Navigation team can refer you to in-person care if needed
- Available in English and Spanish
Visit Galileo.Health/Providence or call 855-462-7943 to get started.
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Talkspace – Virtual therapy and psychiatry for ages 13+
Talkspace is a virtual therapy service that provides personal behavioral health and emotional wellness support through online counseling and therapy. You can talk to a counselor through text, voice, or video messages anytime, from anywhere.
- Telehealth provider of virtual psychotherapy for teens (13+) and adults
- Get help within 48 hours
- Connect through text, call, or live video
- Access to therapy and/or psychiatry*
*Psychiatrists have the ability to prescribe medication.
To get started, visit Talkspace.com/PoweredByCollectiveHealth.
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Equip – Virtual eating disorder treatment for ages 6+
Equip is an online service with trained professionals who evaluate and help people with eating disorders and other mental health challenges like anxiety, depression, and Obsessive-Compulsive Disorder (OCD).
- Online eating disorder treatment
- Family-Based Treatment (FBT) matched with a multi-disciplinary team
- Support for challenges like anxiety, depression, and OCD
- For children and young adults, ages 6+
For more information, call 855-387-4378.
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Charlie Health – Virtual intensive, personalized therapy for ages 11-30
Charlie health is a comprehensive virtual Intensive Outpatient Program (vIOP) for teens and young adults that offers treatment from home. The program combines personalized care and peer support to help with long-term healing.
- Virtual Intensive Outpatient Program (vIOP)
- For teens and young adults, ages 11-30
- Personalized treatment plans
- Group, family, and individual therapy
For more information, call 866-540-1828.
Broad Provider Network
You have access to a broad behavioral health network with providers that fit your needs. This includes therapists, counselors, psychiatric nurse practitioners, psychologists, and psychiatrists. They offer ongoing support for many behavioral health challenges. You can get the care anytime, from anywhere.
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Behavioral Health Network
Our extensive Behavioral Health Network offers support no matter where you live or work. You can see professionals who are experts in different areas and prioritize your needs and preferences.
- Local and nationwide access
- In-person and virtual care services
- Age-specific care for children, teens, and adults
- Access to specialty behavioral health network
Need help finding a doctor or seeing a specialist? Member Advocates are available to help. Call your dedicated line. This number can be found on the back of your member ID card.
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Provider Search
The My Collective® Get Care provider search gives you options to find the right provider for your needs.
Log in to your My Collective account to find an in-network provider.
- Click the Get Care tab
- Select the search type: in-network care
- Enter the type of care that you're looking for
Crisis support
Get connected to licensed clinicians and specialized behavioral health support. You have 24/7 access to advocates who can help you manage your care and find the right resources. And if you’re in crisis, you can call 988 for immediate support from the National Suicide and Crisis Lifeline.
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National Suicide and Crisis Lifeline - 988
Call or text the 988 Suicide and Crisis Lifeline if you or someone you know needs immediate crisis care. This line provides free and confidential emotional support to people in crisis or having suicidal thoughts.
Available 24/7, nationwide.
Learn more
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Urgent Care
Urgent care services are available when you can't wait for an appointment with a behavioral health provider.
To find the nearest urgent care clinic:
- Log in to your My Collective account
- Click the Get Care tab
- Select the search type: in-network care
- Enter the type of care that you're looking for: Urgent Care Clinic