Community Focus

Maximizing Your Providence Health Plan Benefits: A Guide for Members

16 May 2024

Did you know that as a member of Providence Health Plan (PHP), you have access to a wide array of benefits designed to support your health and well-being? From convenient online resources to personalized health coaching, we’re here to help you make the most of your healthcare coverage. Check out this comprehensive guide to help you navigate and utilize all the benefits available to you:

1. myProvidence:

One of the key resources available to all PHP members is myProvidence. This platform serves as a central hub for accessing benefit information, managing pharmacy and drug-related queries, viewing claims and Explanation of Benefits (EOBs), and even ordering or printing your ID card. With everything conveniently located in one place, you can stay informed about your healthcare coverage with ease.


2. Mail Order Pharmacy:

Did you know that you can receive a 90-day supply of maintenance drugs conveniently delivered to your doorstep? For members, especially those enrolled in Medicare, accessing medications is easy with our Mail Order Pharmacy service. This makes getting your medications it more convenient, making it easier to stay on top of your health.


3. Health Coaching:

Achieving your health goals is made easier with PHP's Health Coaching program. Our dedicated and knowledgeable health coaches can assist you through two tracks with varying levels of coaching support. Best of all, these services come at no additional cost to eligible PHP members, making it easier than ever to commit to your personal wellbeing and overall health with someone walking alongside you.


4. LifeBalance:

PHP members and their families can enjoy exclusive discounts on a wide range of recreational, cultural, and travel-related businesses and activities through the LifeBalance program. Whether you're looking for a weekend getaway or seeking new experiences close to home, this program offers opportunities to enrich your life while saving money.


5. One Pass Select:

Good news for fitness enthusiasts — with One Pass Select, you can embark on your fitness journey with ease. This program offers eligible PHP members access to digital fitness apps, gym memberships, and even home grocery delivery services. Choosing the membership tier that aligns with your lifestyle can help you start prioritizing your whole-body health today.


6. Preventive Care Coverage:

Prevention is key to maintaining good health, which is why PHP members have access to free preventive care services. From routine screenings to immunizations, essential preventive care is accessible without worrying about out-of-pocket expenses, helping you stay proactive about your health.


7. ExpressCare Virtual:

Services like ExpressCare Virtual allow members who don’t have the time or ability to travel to a clinic for treatment of a non-urgent medical issue a free and convenient option. This telemedicine service allows members to consult with healthcare providers from the comfort of your own home, using your tablet, smartphone, or computer. With extended hours and nationwide availability, accessing care is easy and eliminates some of the barriers between our members and addressing their health concerns quickly.


8. No Referrals Needed:

At PHP, we're committed to removing obstacles to care. That's why we've eliminated the need for referrals for in-network specialty care in Oregon and Washington. This streamlined approach ensures that our members can access the care they need promptly and efficiently.


Taking advantage of preventive care benefits can make a big impact on your health and many of the services offered are 100 percent free. Take time today to prioritize your health by discovering the hidden perks from your health plan!

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