Healthcare costs are rising. Benefits are confusing. Employers are looking for better ways to support their people, and in a recent episode of The Benefits Playbook, Scott Burton shared how Providence Health Plan (PHP) is helping employers rethink their role in healthcare – moving from benefit administrators to strategic partners in workforce well-being.
A Personal Mission to Improve Healthcare
Scott’s journey into healthcare started with a deeply personal experience – the birth of his daughter. Navigating a complex system as a new parent sparked a career shift. Today, he leads PHPs commercial market strategy with a clear goal: make healthcare better for future generations.
Why Payvider Models Work
Scott explained the value of Providence’s integrated “payvider” model, where the health plan and delivery system work together. This approach allows for:
Better cost control through aligned reimbursement
Seamless member experiences across care and coverage
Faster, more responsive service for employers and their teams
Local Matters
Providence Health Plan’s regional focus means it understands the communities it serves. From navigating rural access challenges to investing in local nonprofits, the plan’s commitment goes beyond coverage – it’s about connection.
Looking Ahead
Scott closed with a call to action: “Employers have power. Ask the hard questions. Push your health plan and delivery system to work differently. The system is changing, and you can help shape what comes next.”
