August 08, 2022
A Look Back at AHIP 2022 with Dr. Robert Gluckman, PHP’s Chief Medical Officer
In late June, Dr. Robert Gluckman, MACP, Providence Health Plan's (PHP) Chief Medical Officer, attended AHIP 2022, an annual national healthcare conference that brings industry experts, healthcare professionals, policymakers, and more, together to address the opportunities and challenges of healthcare across the nation. This year’s conference focused on the rapidly evolving healthcare industry, and Dr. Gluckman was selected to participate in two panel sessions. During the first panel, he discussed how digital health solutions can improve patient engagement, while sharing examples during the second panel about how PHP is promoting health equity in its local communities. Check out our recap on the two AHIP panel sessions below!
Check out our recap on the two AHIP panel sessions below!
Digital MSK Solutions to Revolutionize Patient Engagements
Dr. Gluckman joined Nigel Ohrenstein, President of Kaia Health, a leading digital therapeutics company, to discuss the evolution of the patient journey thanks to digital patient engagement tools. The two leaders detailed the partnership between PHP and Kaia which provides patients suffering from musculoskeletal (MSK) pain with access to comprehensive, high-quality digital health care services. Dr. Gluckman spent time describing the impact of Kaia’s digital solutions on PHP and members, noting that it has strengthened member relationships, built trust, and driven positive outcomes, “Patients who need physical therapy (PT) may face barriers to access like availability, location, and cost,” said Dr. Gluckman. “When we can combine care with digital therapeutics, we eliminate many of those barriers.” He went on to say, “The ability to engage people through a device like their phone, that they have with them all the time is important and impactful. Patients and providers are looking to health plans, such as PHP, to make their healthcare journey easier. Kaia Health’s services are allowing patients to access high-quality care on their own timelines, within their own environments, and at a fraction of the cost of an in-office visit.”
Dr. Gluckman also discussed the impact these digital health solutions will have across all areas of the healthcare industry including providers and the communities where they serve, “Deploying solutions like Kaia is a benefit all around by creating a better patient experience. It allows providers to treat the less acute patients remotely while maintaining warm coordinated care so they can increase their access and capacity for higher-need patients who require in-person care.” He also added, “As a health insurance organization, we understand our ability and reach to drive community-based change. It is our role to provide a simplified way for members to engage with innovative technologies that can improve health outcomes, which is exactly why we’re partnering with digital therapeutic solutions like Kaia.”