Benefit Resource Center



Here, you’ll find a suite of resources to help you understand your benefits and access the care you need—from flyers and videos to wellness tools and the help of a dedicated Member Advocate. We have everything you need to make good health decisions.

Father and son meet with female doctor
Physical

Learn about your in-person and virtual care options and discover resources available to support your overall well-being.

View physical resources
Two adult men hug each other
Emotional

Discover online and in-person behavioral health care options that fit your family’s unique needs.

View emotional resources
Family at the table for meal time
Social

Find social resources to help you stay healthy, like community programs, support groups, and online tools.

View social resources

每月聚焦



与初级保健医生 (PCP) 保持联系,获取持续医疗服务



PCP 可在您需要时帮助您获得恰当的医疗服务。


您的 PCP 是您进行体检、接受预防性保健和满足日常健康需求时求助的对象。拥有 PCP 意味着意味着总有一位熟悉您病史的人,随时准备为您提供恰当的医疗护理和支持。


详细了解 PCP 的的工作方式、其重要性以及如何管理您的选择。 


参见常见问题解答 



如何查看或更新您的选择 


使用以下链接了解如何选择。


选择 PCP 选择医疗之家 




虚拟 PCP 或医疗之家的优势

您可以选择 Galileo 作为虚拟 PCP 或医疗之家。他们全天候为您提供支持,无需等待或奔波,即可通过手机诊断问题、治疗常见病症、管理用药、安排实验室检测和影像学检查,以及和转介专科医生。

开始使用
选择 PCP 或医疗之家

查看或更新您的选择。

只需一分钟,即可在 My Collective® 移动应用程序和在线门户中选择或更新您的 PCP 或医疗之家。

立即开始

您的新会员体验

Member Advocate video thumbnail

How to reach out to a Member Advocate

In-Network Provider video thumbnail

How to find an in-network provider

Find what you need on the app video thumbnail

Finding what you need on the app

Request benefits video thumbnail

How to find and request your benefits cards

Activate your account video thumbnail

Activating your Collective Health account

Explanation of Benefits video thumbnail

Making sense of your Explanation of Benefits (EOB)

Out-of-network claim video thumbnail

How to submit an out-of-network claim

Video Library

Discover videos that make it easier to understand your health plan and benefits.

Go to video library

想了解什么内容吗?我们随时为您提供帮助。

会员资源指南

您可以用来在健康方面发挥积极作用的单一资源。

了解更多信息
欢迎门户网站

访问开放登记欢迎门户网站,查看计划选项和福利,查找提供商,并了解 Collective Health.。

立即前往
myProvidence

You can still access myProvidence for medical and behavioral health claims for 6 months, and pharmacy claims for 30 days after January 1.

Go now
表格

作为 PEBB Choice 或 Statewide 计划的会员,您可以轻松获取所需的表格。

立即开始
药房资源

在此访问您的在线处方集,了解您的药房承保范围。

了解更多信息
福利资源

享受的不仅是出色的保险服务。获取旨在支持您健康的工具和资源。

了解更多信息

Manage everything from one app.

My Collective® is your new member portal and mobile app. It's everything you need in one place: check your benefits, track your claims, see your coverage, and find care in one easy-to-use member app. And you get real humans to support you along the way through phone, chat, and secure message.

Register or log in
CONTACT A MEMBER ADVOCATE

Real support from real humans.

Member Advocates are available 14 hours a day to answer your questions and help you find the resources you need. Call 855-284-1368, Monday - Friday, 4 a.m. to 6 p.m., and Saturday, from 7 a.m. to 11 a.m. (Pacific Time).

How to reach a Member Advocate