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ExpressCare Virtual

It’s time for care on your schedule. We’ve created ExpressCare Virtual for our members who don’t have the time, desire, or ability to travel to a clinic for treatment of a non-urgent medical issue. Free*, convenient, and available nationwide.

ExpressCare Virtual is available extended hours, 7 days a week from a tablet, smartphone, or computer. And, it's easy to use!




ExpressCare E-visits (Web-direct)

Looking for a bit more information about what's bothering you, but can’t find time to pick up the phone? Fill out an online health form. A provider will review your information to diagnose and treat what's troubling you. The form is available 24 hours a day, seven days a week. Providers respond between 8 a.m. and 7 p.m. (Pacific Time).




Conditions treated by ExpressCare Virtual

  • Acne
  • Bladder infection or urinary tract infection (UTI)
  • Burn or sunburn
  • Cough, cold, allergy, or chest infection
  • Ear pain
  • Eye pain, eye bump, or irritation
  • Flu
  • Rashes and other skin conditions
  • Sexually transmitted infection exposure
  • Sinus pain or pressure
  • Sore throat
  • Yeast infection



The cost of ExpressCare Virtual

ExpressCare Virtual is available at no cost to Providence Medicare Advantage Plans members. ExpressCare Virtual is available 7 days a week, 8 a.m. to 8 p.m. (Pacific time) in California, Montana, Oregon, and Washington.

Next up on care options

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    ExpressCare Clinics

    When you need to see someone immediately and your regular care provider isn't available. We've created ExpressCare clinics in many convenient locations near you.

    Learn more